Customer Care

Grandfather Clock Features:

Absolutely 100% solid wood construction. No plywood, no staples, no MDF, no particle board, no Masonite

German made "Yakely" dials on most clocks

Cast iron box with rod chimes

Back mounted sound boxes (not bottom mounted sound boards) further enhancing the rich harmony of the chimes.

Wood recessed, fitted, screwed-in backs for extra support

All finials and decorative pieces are solid wood rather than resin

All clocks chime every 15 minutes.

Decorative weight rings on most clocks

Beveled glass on most of the cabinets

Side open doors on 98% of the cabinets

Four floor levelers

Mirror back and interior lighting on some of the cabinets

Locking doors on 98% of the cabinets

Hand-carving, hand rubbed, hand sprayed and air dried

"Hermle" movement from Black Forest of Germany, test listening to the magnificent melodies by clicking the chime samples

High-quality brass-plated dials, pendulums, and weights from Germany to match the perfect cabinets and wonderful melodies

2-Year limited warranty

What kinds of movements are used in the clocks?

While we manufacture a magnificent case with unmatchable workmanship and quality, we also choose the best timepiece movements in the world--- "Hermle movements" from the Black Forest of Germany, to compliment our cabinets.

Warranty:

All clocks come with a limited 2-year manufacturer's warranty against any mechanical or cosmetic defects. Our experience indicates that over 90% of the time clock issues are buyer oriented. Up keep and maintenance of clock is the buyers responsibility. Warranty does not include accidental or purposeful damage to clock.

Shipping Terms:

All prices include free home delivery and insurance. Depending on inventory please allow 4-8 weeks for delivery. The shipping also includes:

Notification of delivery date

Specialized padded wrapping

Inside delivery

Full insurance coverage

Payment:

We accept all major forms of credit and debit cards including Visa, MasterCard, American Express and Discover. We also accept personal or Cashiers checks and money orders. Checks and money orders should be made out to Holland House Clock Company. All checks will be held until funds clear our bank before clock is shipped. We also accept payments through PayPal. Any transactions paid by credit cards will appear on the bill as "IAT Liquidators"

Click here for a printable order form.